Microsoft File Transfer Manager problem in Windows 7 x64

When running 64 bit Windows 7 and trying to download from MSDN you might get… nothing.

The problem is that the File transfer manager is 32 bit and your IE is 64.  Solution is to start IE in 32 bit.

Either find it in the start menu.  Or look in C:\Program Files (x86)\Internet Explorer.


To make this article searchable I reprint a dialogue:

VBScript: Microsoft File Transfer Manager
There was an error launching File Transfer Manager.

If you are running Windows XP with Service Pack 2 or Windows Server 2003 with Service Pack 1,
this installation may have been blocked.  If the gold IE Information Bar is present above, please
click the bar and select the option to ‘Install ActiveX’.

For additional assistance, please visit the web site,
or contact your help provider.

Dump of an error message from Microsoft File Transfer Manager

Microsoft File Transfer Manager


Note: I got the text out of the dialogue through ctrl-c.

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9 Responses to “Microsoft File Transfer Manager problem in Windows 7 x64”

  1. Marc says:

    Amazing that Microsoft doesn’t have a 6y4-bit download solution for their 64-bit browser!

  2. David Cunningham says:

    Great, this solved my problem and saved me the £46 MS wanted to help.

  3. Alexey Kulikov says:

    Greate! Thank you very much!!!

  4. dbajonm says:

    Thank you! What a pain. This worked for me. I appreciate the post.

  5. GISChimp says:

    Neither 32 nor 64 bit IE 9 would download using the new FTM. Oddly, it has worked before. IE 9, Win 7 Pro. More odd – MSDN downloads work fine with latest Chrome. Go figure.

  6. Waldo says:

    If you are using a Server 2008, go to “Control Panel”, “Administrative Tools”, “Server Manager”, “Configure IE ESC”, and disable ESC for the appropriate user.

  7. Robad says:

    None of the above worked. But then I tried the download with Google Chrome and all is well. How ironic.

    • Larry says:

      Nothing worked for me. Tried ALL of the above including Chrome, Firefox and IE 32bit, still nothing. it’s sad that Microsoft products do not work well together. Any other advise would be greatly appreciated.

  8. Prasad says:

    Thank you. It worked, what a Trick.

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