What priority levels to choose

When choosing how to number priorities I usually use 3 levels:
1) Critical. These are show stoppers. Without these fixed, the whole system is a waste of money.
2) Workaround exists. The customer have to call you (the developer), they might have to buy new hardware or send a backup copy by airmail deluxe. But a workaround still exists.
3) Cosmetic. This is anything that the users can figure out the solution for by themselves.

These 3 levels are not enough so they have 3 priorities in turn. 1, 2 and 3.

All in all 9 levels.

It is so simple it seems to work.


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